Terms of Service

Last updated: 2026

1. Agreement to Terms

By accessing and using the services provided by Easy Webs, you agree to be bound by these Terms of Service. If you do not agree to abide by the above, please do not use this service.

2. Services Offered

Easy Webs provides managed web design, development, and hosting services. Our services include:

  • Custom website design and development
  • Domain registration and management
  • Web hosting and server management
  • SSL certificates for secure connections
  • Email and contact form integration
  • Content management system (CMS) access
  • Ongoing maintenance, updates, and support
  • Security monitoring and backups

Service details, including page limits and features, are described in the pricing plans.

3. Minimum Service Term

All services require a minimum commitment of 12 months (1 year). Your subscription automatically renews monthly after the initial 12-month term unless cancelled with 30 days' notice before renewal.

Early termination before 12 months is not permitted except in cases of service failure at our discretion or through mutual written agreement.

4. Payment and Billing

Recurring Monthly Payments

All plans are billed monthly in advance. Your subscription will automatically renew each month unless you cancel at least 30 days before the renewal date.

Payment Methods

We accept bank transfers, credit cards, and other payment methods as specified during checkout. You authorize us to charge your chosen payment method each billing cycle.

Late Payments

If payment fails, we will attempt to retry within 3 days. If payment remains unpaid after 7 days, we reserve the right to suspend your website and services until payment is received.

Price Changes

Easy Webs reserves the right to change pricing with 30 days' notice. You will be notified of any price changes via email. If you do not agree to new pricing, you may cancel before the change takes effect.

5. Code Ownership and Website Management

Easy Webs Retains Code Ownership

All website code, architecture, design files, and infrastructure remain the exclusive property of Easy Webs. You do not receive the source code or have direct access to the underlying codebase.

What You Receive

You receive:

  • Full access to the Content Management System (CMS) to edit pages, content, and images
  • Admin dashboard for website settings and user management
  • Access to analytics and performance reports
  • Email account management (if included in your plan)
  • Form submission access and management

You can manage and update all content and settings, but not the underlying code or infrastructure.

Code Purchase After 12 Months

After the initial 12-month minimum term, you have the option to purchase the complete website code and source files. This includes:

  • Full source code and architecture
  • All design files and assets
  • Database structure and data
  • Documentation for maintenance

Code purchase price: Available upon request. The price is based on the original development cost, complexity, and market rates. Contact us at [email protected] for a quote.

After code purchase, you own the code but are responsible for all hosting, security, maintenance, and support. Easy Webs provides no further support unless a separate maintenance agreement is established.

Third-Party Components

Your website may use open-source libraries, frameworks, and third-party components. These components remain subject to their respective licenses (MIT, GPL, etc.) and are not included in code ownership transfers.

6. Cancellation and Refunds

Cancellation During 12-Month Term

Cancellation before the end of your 12-month minimum term is not permitted. If you request cancellation before 12 months, you remain liable for the remaining balance of your contract.

Cancellation After 12 Months

After your initial 12-month term, you may cancel with 30 days' notice. Your website will remain active through the current billing cycle, then be suspended at the end of that cycle.

Refund Policy

Easy Webs does not offer refunds for partial months or early cancellations during the 12-month minimum term, as services have been rendered and continuously maintained. Refunds are only issued in cases of service failures or billing errors at our discretion.

Data Preservation After Cancellation

Upon cancellation:

  • Your website remains accessible for 30 days for data backup purposes
  • We provide a complete data export (content, images, database) upon request
  • After 30 days without payment, your website and associated data may be deleted
  • You are responsible for backing up your data before the 30-day period ends

7. Your Content and Responsibilities

Your Content Ownership

You retain full ownership of all content (text, images, videos, documents) that you provide or create for your website. You grant Easy Webs a license to use, display, store, and maintain this content solely for operating your website.

Content Responsibility

You are responsible for ensuring that all content is:

  • Accurate, legal, and original (or properly licensed)
  • Not infringing on third-party intellectual property rights
  • Not defamatory, harassing, or abusive
  • Compliant with all applicable laws and regulations

Prohibited Activities

You agree not to use your website for:

  • Illegal activities or fraud
  • Hacking, malware, or security attacks
  • Spam, phishing, or unauthorized email distribution
  • Copyright or trademark infringement
  • Distribution of adult or illegal content
  • Harassment or defamation

Easy Webs reserves the right to suspend or terminate your service immediately if you violate these terms, and may report illegal activity to authorities.

8. Website Management and Maintenance

Easy Webs Manages Your Website

Easy Webs is responsible for:

  • Server management, security, and optimization
  • Regular backups and disaster recovery
  • SSL certificate renewal and management
  • Security updates and patches
  • Infrastructure maintenance and monitoring
  • Domain management (if registered through us)

Maintenance Windows

We perform regular maintenance to ensure security and performance. We aim to minimize downtime and will provide advance notice when possible. Maintenance typically occurs during off-peak hours.

Uptime Guarantee

We strive for 99% uptime on hosting services. However, Easy Webs is not liable for downtime caused by:

  • Internet provider outages
  • Third-party service failures (DNS, email services, CDN)
  • Attacks, hacking, or security incidents (unless caused by our negligence)
  • Scheduled maintenance and critical security updates
  • Acts of God or circumstances beyond our control

Support

Basic Plan: Standard email support, response within 24-48 hours

Growth Plan: Priority support, response within 12 business hours

Pro Plan: Priority support with faster response times and phone support availability

Support covers website functionality, content updates, and troubleshooting. Custom development work outside your plan is billed separately.

9. Warranty Disclaimers and Limitation of Liability

Service Provided "As-Is"

Easy Webs provides its services "as is" without warranties of any kind, express or implied. We do not warrant that services will be:

  • Uninterrupted, error-free, or defect-free
  • Meeting your specific requirements
  • Secure from unauthorized access or hacking

Limitation of Liability

Easy Webs is not liable for:

  • Lost data, revenue, profits, or business opportunities
  • Business interruption or indirect/consequential damages
  • Hacking or security breaches (unless caused by our gross negligence)
  • Third-party payment processor errors
  • Damage to reputation or brand
  • Results or performance of your website

Our total liability shall not exceed the total fees paid by you in the 12 months preceding the claim.

Security and Backups

We use industry-standard SSL encryption, firewalls, and security practices. However, no system is 100% secure. We recommend:

  • Using strong, unique passwords for all accounts
  • Maintaining regular backups of critical data
  • Keeping sensitive information secure
  • Implementing additional security measures if needed

10. Service Changes and Modifications

Easy Webs reserves the right to:

  • Modify or add features to your plan
  • Update website infrastructure and technology
  • Implement new security measures
  • Update these Terms of Service with 30 days' notice

Major changes will be communicated via email. Continued use of services after changes means you accept the new terms.

11. Termination of Service

Easy Webs may terminate or suspend your account if:

  • You violate these Terms of Service
  • Payment is 30+ days overdue
  • Your website contains illegal content
  • Your website is used for fraud, hacking, spam, or abuse
  • Your website causes harm to our infrastructure or other users
  • You attempt to circumvent security or access restrictions

We will attempt to notify you before termination, except in cases of abuse or emergency where immediate action is necessary.

12. Data Backup and Recovery

Easy Webs maintains regular backups of your website and data. However, you remain responsible for maintaining your own backups of critical data.

Easy Webs is not liable for data loss, including loss caused by:

  • Server failures or hardware issues
  • Accidental deletion or user error
  • Hacking, ransomware, or data corruption
  • Third-party service failures
  • Force majeure events

Data recovery services may be available at additional cost depending on the situation and cause of data loss.

13. Contact Information

For questions regarding these Terms of Service, to report violations, or to discuss code purchase options, contact:

Easy Webs

Crommen Camp 4
4161 AV Heukelum
The Netherlands

Email:[email protected]

Business Registration: BRN: 99544245

VAT Number: NL005395056B53

14. Governing Law and Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of the Netherlands. Any legal action or proceeding arising from these terms or your use of our services must be brought exclusively in the courts located in the Netherlands.

15. Entire Agreement

These Terms of Service, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Easy Webs regarding the use of our services. If any provision is found to be invalid or unenforceable, the remaining provisions shall remain in effect.